Crafted for Life. Designed to Inspire.
Welcome to Lunexa
Curated Finds. Seamless Shopping.
At Lunexa, we bring you a handpicked selection of quality products designed to fit your lifestyle. From everyday essentials to unique finds, everything we offer blends style, function, and value.
We're here to make shopping simple, inspiring, and rewarding — every step of the way.
Thanks for choosing Lunexa. Enjoy the experience.
All Products
Lu
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Express Delivery
A promise made to you! By us.
No Zone Too Far
Your Doorstep, Anywhere in India
Returns Made Easy
Not Happy? Return It Easily!
Frequently asked questions
What is the return policy?
Q1: What is your return policy?
You have 5 days from receiving your order to request a return.
Q2: What items are eligible for return?
- unused, unworn, with tags, and in original packaging
- proof of purchase
Q3: How do I request a return?
Email us at lunexa360@gmail.com before sending the product back.
Q4: Are any items non-returnable?
Yes — perishable goods, custom/personalized items, personal care products, hazardous materials, sale items, and gift cards are not eligible.
Q5: Who pays for return shipping?
If approved, we provide a return shipping label.
Q6: How long do refunds take?
Once approved, refunds are processed within 10 business days to your original payment method.
Q7: What if my product is damaged or wrong?
Inspect your order upon arrival and email us within 48 hours if there’s an issue.
When will I get my order?
Q1: How long does order processing take?
We process orders within 1–2 business days after payment confirmation.
Q2: How long will delivery take?
Delivery usually takes 5–10 business days from the shipping date.
Q3: Do you provide tracking details?
Yes — once your order is shipped, we’ll send a tracking number via email or WhatsApp.
Q4: Can delivery take longer than expected?
Sometimes — delays can occur due to courier issues, customs checks, weather conditions, or high seasonal demand.
Q5: Can I change my delivery address after ordering?
Yes — but contact us immediately. Changes are only possible before the order is shipped.
Where are your products manufactured?
Q1: Where are Lunexa products manufactured?
Our products are proudly sourced and manufactured in India, ensuring quality craftsmanship and attention to detail.
Q2: Do you work with multiple manufacturers?
Yes — we partner with trusted manufacturers to maintain consistent quality and design standards.
Q3: Are your products handmade or machine-made?
Depending on the product, we offer both handcrafted pieces and precision machine-made items to suit different customer preferences.
Q4: Do you inspect products before shipping?
Absolutely — each product undergoes a quality check before being packed and shipped.
How much does shipping cost?
Q1: How much does shipping cost?
We offer affordable shipping rates, calculated at checkout based on your delivery location.
Q2: Do you offer free shipping?
Yes we offer free shipping for all orders
Q3: Are there any extra charges?
In rare cases, customs duties or local taxes may apply, depending on your location.
Q4: Can shipping costs be refunded?
Shipping fees are non-refundable, Since the shipping cost are free.
Q5: Do you ship internationally?
Currently, we only ship within India.
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